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LINKWELL 18″x18″ Light Blue Cute Dolphin Not a Unicorn Design Lovely Kawaii Burlap Decor Pillow Case Cushion Cover Protector
- Product name: Cushion Cover CC895
- Size:18″x 18″(45cm x 45cm)
- Pattern: The pattern is only in the front side, the back is linen natural color
- Cushion Cover only, not include insert.
Remarks: 1. All cushion covers are handmade, so there may be 1-2cm deviation exist. 2. There are slight difference between the picture and the real item caused by light brightness. 3. It had better to add salt to the water for your first washing in order to keep the color fresh.
1. About Shipping
1.1 We are more than happy to combine your items in one shipment.
1.2 Shipping insurance is not required but if you need, feel free to let us know.
1.3 IMPORT duties, taxes and charges are not included in the item price or shipping and handling. These charges are the buyer’s responsibility.
1.4 PLEASE check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.
1.5 Item will be shipped within 3 business days after receiving payment. And usually it will arrive within 14 bussiness days to USA, 15-21 bussiness days to EU, AU etc. If you need your item sooner~please contact us for the additional postage.
2. After Sales
Returns are accepted for refund or equal exchange within 14 days. All shipping costs for return are account of buyers.
3. Satisfaction Guarantee
3.1 Your satisfaction is our goal. We strive to achieve your 100% satisfaction.
3.2 If you are not happy, please let us know PRIOR to leaving any negative or neutral feedback. We will do whatever reasonably appropriate to correct the situation.
4. Contact US
If you have any questions, please contact us. We’ll reply to you within 24 hours, and do our best to solve any problem for you.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Unicorn Untopia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of unicorn-utopia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.